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❑ If the disc requires software, make sure the software is installed according to
the manufacturer’s instructions.
❑ A dirty or damaged disc may cause the notebook to stop responding while it
tries to read the disc. If necessary, restart the notebook, remove the disc, and
then check it for dirt or damage.
❑ If you see video but can not hear audio, check all of the following:
❑ Check that your DVD-ROM drive does not have the mute setting
enabled.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings, and then
check the connections between your external speakers and the
notebook.
❑ Click Start, point to Control Panel , System, Device Manager. Check
that the correct drivers are installed properly.
❑ Do not use adhesive labels to identify the CD. The label may come off while
the disc is in use in the optical drive and cause the drive to malfunction.
❑ If a region code warning appears when you try to use your DVD-ROM drive,
it may be that the DVD you are trying to play is incompatible with the
DVD-ROM drive. Check the region code listing on the DVD packaging.
❑ Moisture condensation may have occurred. Leave the computer idle for at
least 1 hour with the power turned on.
My optical drive tray does not open.
❑ Make sure the computer is turned on.
❑ Press the Eject button on the optical drive.
❑ If the Eject button does not work, you can open the tray by inserting a long,
thin object (such as a straightened paper clip) into the hole to the right of the
Eject button.
I cannot use digital video (DV) devices. The message “DV equipment seems to
be disconnected or turned off” appears.
❑ Check that the DV device is turned on and that the cables are properly
connected.
❑ Disconnect the i.LINK cable and connect it again.