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Troubleshooting your Notebook
113
My PC Card is not working.
❑ Make sure the PC Card is inserted properly into the PC Card slot.
❑ Make sure the PC Card is compatible with Microsoft
®
Windows
®
.
❑ Use the Sony Notebook Setup utility to disable devices you are not currently
using.
Troubleshooting software
My software program stops responding or crashes.
Contact the software publisher or designated provider for technical support. See
the “About Software” section of this manual.
When I click an application icon, the message “You must insert the application
CD into your CD-ROM (DVD-ROM) drive” appears and the software does not
start.
❑ Make sure that your optical drie is connected to your computer.
❑ Some titles require specific files that are located on the application CD.
Insert the disc and try starting the program again.
❑ Make sure you place the CD in the tray with the label side facing up.
I can not use the DVgate software.
If your notebook is using the Ultimate Battery Life profile for its power saving
mode, you cannot use DVgate or Smart Connect software. Please select another
profile.
My voice-related software does not work properly.
Disable echo function of the microphone by taking the following steps:
1 Click Start, point to Settings, and then point to Control Panel.
2Click Yamaha DS-XG.
3 Click the Echo tab and remove the checkmark. Click OK.
❑ Contact the software publisher or designated provider for technical support