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Troubleshooting
Computer
What should I do if my computer won't start?
❑ Make sure the computer is securely plugged into a power source and turned on. Make sure the VAIO power indicator
shows the power is on.
❑ Make sure the optical disc drive (if applicable) is empty.
❑ If the computer is plugged into a power strip or uninterruptible power supply (UPS), make sure the power strip or UPS is
plugged into a power source and turned on.
❑ Confirm that the external monitor is plugged into an appropriate power source and turned on.
❑ Make sure the brightness and contrast controls are adjusted correctly.
❑ Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Remove any extra memory modules you may have inserted since purchase.
❑ Confirm that the computer is not in Standby mode by pressing any key on the keyboard.