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Troubleshooting
Networking
Why can't my computer connect to a wireless LAN access point?
❑ Connection availability is affected by distance and obstructions. You may need to move the computer away from
obstructions or closer to any access point you may be using.
❑ Make sure the WIRELESS or WIRELESS LAN switch is on and the WIRELESS LAN indicator is lit on the computer.
❑ Make sure power to the access point is on.
❑ Check the following setting:
1 Click Start and then Control Panel.
2 Click Network and Internet Connections.
3 Click Network Connections.
4 Right-click Wireless Network Connection.
5 Click Properties.
6 Click the Wireless Network tab.
7 Make sure the access point is displayed in the Available networks.
❑ Make sure the encryption key is correct.
Why can't I access the Internet?
❑ Check the access point settings. See the instructions supplied with the access point.
❑ Make sure the computer and the access point are connected to one another.
❑ Move the computer away from obstructions or closer to any access point you may be using.
❑ Make sure the computer is properly configured for Internet access.