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Troubleshooting
Memory Stick Media
Why can't I open my image files?
You may need to reformat your Memory Stick media.
Formatting Memory Stick media erases all data, including music data, previously saved to it. Before you reformat Memory
Stick media, back up important data and confirm that the media does not contain files you want to keep.
1 Copy the data from the Memory Stick media onto the computer's hard disk to save data or images.
2 Format the Memory Stick media using the Memory Stick Formatter software preinstalled on the computer. For
instructions about formatting a Memory Stick media, see the help file on the Memory Stick Formatter software.
Why can't I save music files onto my Memory Stick media?
❑ Copyright protected music cannot be checked out to any Memory Stick media other than MagicGate Memory Stick media.
❑ Using recorded music requires permission of the copyright holders.
❑ Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.
Can I copy images from a digital video camera using Memory Stick media?
Yes, and you can view video clips that you have recorded with Memory Stick media-compatible video camera recorders.