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Troubleshooting
Why doesn't my computer enter Standby or Hibernate mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Standby or
Hibernate.
To restore your computer to normal operating stability
1 Close all open programs.
2 Click Start, Turn Off Computer, and then Restart.
3 If your computer does not restart, press the Ctrl+Alt+Delete keys simultaneously.
In the Windows Task Manager window, select Restart from the Shut Down menu to restart the computer.
4 If this procedure does not work, press and hold the power button until the computer turns off.
What should I do if the battery indicator is flashing and my computer does not start?
❑ This symptom could be due to the battery pack not being installed properly. To resolve this symptom, turn off your
computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing
the Battery Pack (page 29).
❑ If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online
support Web site.