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Spectra Logic T950 Computer Drive User Manual

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Return the Component

22

Drive Installation or Replacement Instructions 91010010

Restarting Backups

Useyourbackupsoftwaretorestartanybackupprocessesthathadbeen

runningtothereplaceddrive.Thisrestartensuresthatthesoftware

recognizesthedriveasworkingandavailable.

RETURN THE COMPONENT

Return Guidelines

UnlessSpectraLogicTechnicalSupportinformsyouotherwise,returnthe

defectivecomponenttoSpectraLogicfollowingtheguidelinesinthenext

section.IfSpectraLogicTechnicalSupportinformsyouthatthecomponent

doesnotneedtobereturned,disposeofitinamannerappropriatefor

yourcompanyguidelines.

Return Procedures

Afteryoucompletethereplacementprocedure,returnthedefective

componentusingALLthepackagingthatthereplacementcomponent

arrivedin(includinganyanti‐staticbagsorfoaminserts).

Usethereturnlabelandinstructionsthatwereincludedwiththe

replacementcomponentwhenpreparingtoshipthereplacementpart.If

youcannotlocatethese,contactSpectraLogicforanothercopy(see

ContactingSpectraLogiconpage 2).ThereturnlabelandRMAprintedon

itareusedtoassociatethereturnedpartwithyouraccount.Toavoidbeing

invoicedforfailuretoreturn thepart,donotshipthepartbackwithoutthe

RMAreturnlabel.

Caution

Severe damage can occur if the component is not packaged correctly, and you may

be invoiced if it is received with damage due to improper or insufficient packaging.

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