Spectra Logic T950 Computer Drive User Manual


 
Return the Component
22
Drive Installation or Replacement Instructions 91010010
Restarting Backups
Useyourbackupsoftwaretorestartanybackupprocessesthathadbeen
runningtothereplaceddrive.Thisrestartensuresthatthesoftware
recognizesthedriveasworkingandavailable.
RETURN THE COMPONENT
Return Guidelines
UnlessSpectraLogicTechnicalSupportinformsyouotherwise,returnthe
defectivecomponenttoSpectraLogicfollowingtheguidelinesinthenext
section.IfSpectraLogicTechnicalSupportinformsyouthatthecomponent
doesnotneedtobereturned,disposeofitinamannerappropriatefor
yourcompanyguidelines.
Return Procedures
Afteryoucompletethereplacementprocedure,returnthedefective
componentusingALLthepackagingthatthereplacementcomponent
arrivedin(includinganyantistaticbagsorfoaminserts).
Usethereturnlabelandinstructionsthatwereincludedwiththe
replacementcomponentwhenpreparingtoshipthereplacementpart.If
youcannotlocatethese,contactSpectraLogicforanothercopy(see
ContactingSpectraLogiconpage 2).ThereturnlabelandRMAprintedon
itareusedtoassociatethereturnedpartwithyouraccount.Toavoidbeing
invoicedforfailuretoreturn thepart,donotshipthepartbackwithoutthe
RMAreturnlabel.
Caution
Severe damage can occur if the component is not packaged correctly, and you may
be invoiced if it is received with damage due to improper or insufficient packaging.