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54 Troubleshooting
Left margin moves to the
right during printing.
Static electricity caused by
interference from nearby
electrical devices or by low-
level humidity is affecting
printer operation.
Make sure that the printer is
not too close to any devices
with electric motors or that
raise the humidity level.
Some characters are printed
incorrectly.
The wrong emulation is
selected.
Check the emulation
selection and change if
necessary. See “Emulation”
on page 20.
The wrong character table,
code page, or international
character set is selected by
the User Setup Utility.
Use the User Setup Utility to
select the correct character
table, code page, or
international character set.
See “Pitch” on page 22,
“Code page” on page 22,
and “Char table” on page 23.
Static electricity caused by
interference from nearby
electrical devices or by low-
level humidity is affecting
printer operation.
Make sure that the printer is
not too close to any devices
with electric motors or that
raise the humidity level.
Inappropriate settings are
selected by your application.
Choose different settings in
your application.
Wires are missing from the
print head.
Return the printer to your
dealer for repair.
Printer behaves erratically.
Printing suddenly stops.
The interface cable is
connected incorrectly or
damaged.
Check to make sure that the
printer interface cable is
connected correctly. If it is,
try a different cable.
Static electricity caused by
interference from nearby
electrical devices or by low-
level humidity is affecting
printer operation.
Make sure that the printer is
not too close to any devices
with electric motors or that
raise the humidity level.
Problem Possible Cause Recommended Action