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Appendix D
Troubleshooting Your Portal
Deployment
This appendix describes how to troubleshoot the Sun Java™ System Portal Server
software and the Sun Java System Portal Server Secure Remote Access (SRA)
software.
This appendix contains the following sections:
• Troubleshooting Portal Server
• Troubleshooting SRA
Troubleshooting Portal Server
This sections contains troubleshooting information for Sun Java System Portal
Server.
UNIX Processes
For the portal to be functioning properly, check that the following
root
-owned
processes are running. Use the
ps
command to see this output.
Sun Java System Directory Server:
/ns-slapd -D /usr/ldap/slapd-
server
-i /usr/ldap/slapd-
server
/logs/pid
Sun Java System Access Manager:
identity-server-install-root
/SUNWam/bin/doUnix -c 8946
Sun Java System Portal Server: