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AOC-LPZCR1/AOC-SOZCR1 User's Guide
4-2
3. Problem: I cannot see the hard drives that are connected to the
controller.
Recommended Solutions:
• Make sure that there is power supply to the hard drives.
• Check the SAS, SATA or SCSI cable to make sure that there are no loose con-
nections between the card and the hard drives.
• If the hard drives are connected through a SAS, SATA or SCSI back panel, make
sure that there is power supply to the back panel, and there are no loose con-
nections between the back panel and the controller. Also make sure that the
hard drives are properly seated in the drive bay.
• If possible, swap the drives around to determine if the drive connections or the
controller is bad.
4. I cannot create software RAID in the operating system.
Recommended Solutions:
• Make sure that the operating system supports software RAID. If not sure, please
check with the software company that produces the OS.
• Make sure that more than one drives are seen by the OS.
Contacting Supermicro's Technical Support:
If you still have problems after trying out all the recommended solutions, please
contact our Tech. Support @ (408)503-8000 or visit our web site @ www.
supermicro.com/support/.