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Chapter 3: Troubleshooting
Chapter 3
Troubleshooting
3-1 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all
of the procedures below and still need assistance, refer to the ‘Technical Support
Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter.
Always disconnect the AC power cord before adding, changing or installing any
hardware components.
Before Power On
Make sure that there are no short circuits between the motherboard and 1.
chassis.
Disconnect all ribbon/wire cables from the motherboard, including those for 2.
the keyboard and mouse.
Remove all add-on cards.3.
Install a CPU and heatsink (making sure it is fully seated) and connect the 4.
chassis speaker and the power LED to the motherboard. Check all jumper
settings as well.
Use the correct type of onboard CMOS battery as specifi ed by the Manu-5.
facturer. Do not install the CMOS battery upside down to avoid possible
explosion.
Make sure the 8-pin 12v power connector at JPWR2 is connected to your 6.
power supply.
No Power
Make sure that there are no short circuits between the motherboard and 1.
chassis.
Verify that all jumpers are set to their default positions.2.
Check that the 115V/230V switch on the power supply is properly set.3.