Tally Genicom 9025N Printer User Manual


 
S
OLVING
P
ROBLEMS
7.18
Curl or wave
Check the paper type and quality. Both high temperature and
humidity can cause paper curl. See “Paper Specifications” on
page F.3.
Turn over the stack of paper in the tray. Also try rotating the
paper 180° in the tray.
Try printing to the face up output slot.
Wrinkles or
creases
Ensure that the paper is loaded properly.
Check the paper type and quality. See “Paper Specifications”
on page F.3.
Open the rear cover and try printing to the rear output tray
(face-up).
Turn over the stack of paper in the paper tray. Also try
rotating the paper 180° in the tray.
Back of printouts
are dirty
The transfer roller may be dirty. “Cleaning the Inside” on
page 6.7.
Check for leaking toner. Clean the inside of the printer.
Black pages
The toner cartridge may not be installed properly. Remove
the cartridge and reinsert.
The toner cartridge may be defective and need replacing.
Install a new toner cartridge.
The printer may require repair. Contact a service
representative.
Problem Solution
A