Filter
Top Products
Solving Problems-Printing Quality
55
White or black
lines
The toner cartridge may be
defective.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Dark lines on
the edges.
The transfer roller is dirty. Contact your local vendor.
Toner
smudges
The toner may be unevenly
distributed inside the toner
cartridge.
Remove the toner cartridge
and shake it left and right a few
times to distribute remaining
toner.
The toner cartridge may be
defective.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Smudges on the media indi-
cate a dirty feed roller.
Contact your local vendor.
Symptom Cause Solution