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Troubleshooting
What do I do if the optical mouse does not work?
• Check that the channel setting on both the mouse and the
receiver are the same.
• Make sure that the polarity of the battery is correct. The
positive (+) and negative (-) ends of the battery must match the
positive (+) and negative (-) connections in the battery
housing.
• The battery may need recharging. Connect the mouse to the
charger base.
• Check that the receiver’s USB connector is firmly attached to
the USB port on your computer.
• Verify that the device drivers are installed.
• Make sure you have established a radio link between the
mouse and its receiver. See “Establishing a Communications
Link” on page 6.
When I use the optical mouse, other wireless devices work
more slowly or fail temporarily – what should I do?
The mouse may cause interference with any cordless,
radio-based device that operates at 27 MHz, such as a telephone,
baby monitor, or toy. To reduce interference, move the mouse’s
receiver and the base unit of the affected device as far away from
each other as possible.
What do I do if the response time of the optical mouse is slow
or the mouse intermittently stops working?
• Increase the distance between the mouse’s receiver and the rest
of your computer equipment. Use the USB extension cable if
necessary.