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Media Jams
Preventing media jams
■ To reduce the frequency of media jams, use Tektronix
media and occasionally clean the rollers. See
page 32.
■ When using the Multi-Purpose Tray, always set the
media thickness switch for the media you are using.
See page 9.
■ If the printer frequently reports Jam at Multi-
Purpose, move the media thickness switch to a
thicker setting.
Locating a jam
The front panel reports Jam at <Location>.
The <Locations> are the sensors listed as A through E.
Line 2 of the front panel message directs you to the location
of the jam. For example:
Jam at A
Open left side door
E
B
A
D
Duplex Unit
C
Multi-Purpose
33100-0
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