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Jam at E
Solution 1
Remove the jammed media
from the output tray.
Solution 2
Pull open the access door
(above the plastic output tray)
and remove the media.
Open and close the printer’s front door to clear the error
message.
33100-15
A/Letter
Paper
A/Letter
Paper
33100-16
Jam at Multi-Purpose Tray
1 Remove all media in the
Multi-Purpose Tray.
2 Remove the jammed media
from the Multi-Purpose Tray.
3 Set the Media Thickness
switch for the media you are
using (page 9).
4 Re-insert the media in the
Multi-Purpose Tray.
Open and close the printer’s front door to clear the error
message.
33100-17