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E-DOC-CTC-20051017-0152 v1.0
Chapter 6
Troubleshooting
6.1 General SpeedTouch™ Troubleshooting
SpeedTouch™ does not
work
If none of the LEDs light up, make sure that:
The SpeedTouch™ is plugged into a power socket outlet.
You are using the correct power supply for your SpeedTouch™ device.
The SpeedTouch™ is turned on via the push button at the back panel.
SpeedTouch™
unreachable
If your SpeedTouch™ is cannot be reached due to misconfiguration, you might
consider a hardware reset to factory defaults as described in “6.4 Reset to Factory
Defaults” on page 112.
Poor SpeedTouch™
performance
Make sure that the SpeedTouch™ is installed and configured as instructed in the
Installation and Setup Guide or as instructed by the Service Provider.
The power requirements for your SpeedTouch™ are clearly indicated
on the identification label on the bottom of the SpeedTouch™.
!
However, note that resetting the SpeedTouch™ to its factory settings will
revoke all the changes you made to the configuration.