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Troubleshooting
Satellite A30 Series 8-8
Satellite A30 Series
Version
1
Last Saved on 12/08/2003 14:15
ENGLISH using Euro_M.dot –– Printed on 12/08/2003 as IM_A30EN
Hard disk drive
Problem Procedure
Computer does not
boot from hard drive
Insert a system diskette and reboot.
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation
or online HELP for information on running
SCANDISK and the defragmenter.
Contact your dealer if the problems continue.
Optical media device
For more information, refer to Chapter 2, The Grand Tour, and to
Chapter 4, Operating Basics.
Problem Procedure
You cannot access a
disc in the drive
Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If necessary,
wipe it with a clean cloth dipped in water or a
neutral cleaner. See the Disk care section in
Chapter 4, Operating Basics, for details on
cleaning.
Check your config.sys and autoexec.bat files to
make sure they have the necessary drivers and
execution lines.