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If Something Goes Wrong
The Windows
®
operating system is not working
2 Press F8 when your computer starts and before Windows
®
starts
loading.
The Windows
®
Advanced Boot Options menu displays these
options:
❖ Safe Mode
❖ Safe Mode with Networking
❖ Safe Mode with Command Prompt
❖ Enable Boot Logging
❖ Enable low-resolution video (640x480)
❖ Last Known Good Configuration (advanced)
❖ Directory Services Restore Mode
❖ Debugging Mode
❖ Disable automatic restart on system failure
❖ Disable Driver Signature Enforcement
❖ Start Windows
®
normally
When you highlight each option using the arrow keys, Windows
®
displays information about each option at the bottom after
Description.
See your Windows
®
documentation for further explanation.
If your computer is connected to a network, the Startup menu may
display different versions of Safe mode.
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the
Internet. They include: network speed, network conditions, time of
day (when everyone else is surfing, your access can be slow) and
popularity of the sites you are trying to access. If accessing a
particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address with the
forward slash (/). Check the spelling of each name and the syntax of
the address carefully. A single incorrect letter or missed character
will make it impossible for your browser to locate the site.
NOTE