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If you need further assistance
RG 5.375 x 8.375 ver 2.3.3
❖ Review the troubleshooting information in your
operating system documentation.
❖ If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
❖ Consult the dealer from whom you purchased your
computer and/or program. Your dealer is your best source
for current information.
Detailed system specifications are available at
www.ts.toshiba.com by selecting your particular product and
model number, clicking GO, and then clicking the Detailed
Specs link from the menu on the left. Or just refer to the
computer documentation that shipped with your product.
For the number of a Toshiba dealer near you in the United
States, call: (800) 457-7777.
Contacting Toshiba
If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you. Start with accessing Toshiba on the Internet using any
Internet browser by typing pcsupport.toshiba.com
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖ Your computer’s serial number.
❖ The computer and any optional devices related to the
problem.
❖ The Recovery media that came with your system.
❖ Name and version of the program involved in the
problem along with its installation CD-ROM.
❖ Information about what you were doing when the
problem occurred.
❖ Exact error messages and when they occurred.
For technical support, call the Toshiba Global Support
Centre:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273