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If you think something is wrong, check the followings before contacting customer service.
Please see “Status display”
p.37
as well.
If This Happens Check
No power
Power goes out
during use
No picture
No audio
Picture not
displayed
correctly
Picture blurred
Part of picture
out of focus
Image is dark
Colors too light
Bad shading
Remote control
doesn’t work
Before calling service personnel
• Is the power cord plugged in? Is it connected to the projector?
• Is the lamp cover loose?
p.35
• Is the ambient temperature high?
p.37
• Is the air intake or air exhaust blocked?
• Is the projector turned on?
p.21
• Is the brightness setting minimized?
p.28
• Are the connections set up correctly?
p.20
• Are all the connected devices functioning properly?
• Is the projector turned on?
p.21
• Is the mute function on?
p.33
• Is the volume setting minimized?
p.33
• Are the connections set up correctly?
p.20
• Are all the connected devices functioning properly?
• Is the input signal supported by the projector?
p.40
,
p.41
• Is there something generating an abnormal video signal, for instance the video
tape?
• Is the lens dirty?
p.36
• Is the lens focus adjusted optimally?
p.24
• Is the projection distance within the projector’s supported range?
p.19
• Is the projector’s screen placement angle tilted too far?
p.19
• Are the sharpness or sampling phase adjustments off?
p.29
,
p.30
• Are the brightness or contrast adjustments off?
p.28
• Is the lamp nearing the end of its service life?
p.32
,
p.37
• Are the tint, Red, Green or Blue adjustments off?
p.28
,
p.29
• Is the screen dirty?
• Is the lamp nearing the end of its service life?
p.32
,
p.37
• Is the remote control’s battery drained?
• Is the battery inserted into the remote control correctly?
p.18
• Is the remote control being used within the effective range?
p.18
• Are there any obstructions between the remote control and projector?
• Are there any fluorescent or other bright lights shining at the projector’s infrared
remote sensor?