Tripp Lite SU10KRT1X Power Supply User Manual


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18
AAA
9 – Troubleshooting
IftheUPSsystemmalfunctionsduringoperation,checkthefollowing:
• Istheinputandoutputwiringcorrect?
• IstheutilityACinputvoltagewithintheacceptablerangefortheUPSsystem?
Ifproblemspersists,pleaserefertotheinstructionsbelow.Iftheproblemcontinuestopersistafterfollowingtheinstructionsbelowand/or
restarting the UPS system, contact Tripp Lite for service.
Problem LCD Screen Error Code Possible Solution
FaultLED
Er05 +
+
Checkthebatteryconnection,thenrechargethebatteryfor12hours.Ifthe
problem persists, contact Tripp Lite for service and/or battery replacement.
FaultLED
Er06/Er10/Er12/Er28+
Ifthebreakerhastripped,turnofftheUPSsystemcompletelyandallow
it to cool. Remove some of the load from the UPS output, then reset the
breakerandrestarttheUPS.Ifanyofthewiringappearstobedamaged,
replace it.
FaultLED EPO Remove the EPO terminal short circuit.
FaultLED Er11/Er33 Removeanyobjectsblockingtheventilationholes.MakesuretheUPS
location provides adequate ventilation.
FaultLED Er14 Checkthecoolingfansontherearpanel.Iftheproblempersists,contact
Tripp Lite for service.
FaultLED Er15 MakesuretheUPSisoperatinginnormalmode.IfitisoperatinginCVCF
mode, restart the UPS.
FaultLED Er16/Er27 AllparallelUPSparametersexceptIDnumbermustbesame.Adjustthe
parameters.
FaultLED Er21 ReconnecttheRJ45cableorsetaUPSwithID=1.
FaultLED Other Error Code HaveaqualifiedelectricianchecktheACsupplycircuitandwiring,then
restarttheUPSsystem.Iftheproblempersists,contactTrippLitefor
service.
UPS fails to offer battery
backup or backup time is
much shorter than calculated.
NotApplicable Rechargethebatteryuninterruptedfor12hours.Iftheproblempersists,
contact Tripp Lite for service and/or battery replacement.
UPS locks itself and cannot
be turned off.
NotApplicable AttempttorestarttheUPSsystem(seebelow).Iftheproblempersists,
contact Tripp Lite for service.
UPS Detects Error While in Self-Test Mode
Ifaseriousabnormalconditionoccurs,theUPSsystemwilllockitselfinthe“OFF”position
AAA
andthefaultLEDwillilluminateonthe
control panel. After three seconds, all messages will be locked except for bypass messages (
and ).IftheACutilityinputpower
becomes abnormal after the UPS locks, the
LEDwillgooutand willappearontheLCD.
To release the UPS system lock:
1. Troubleshoot the UPS system problem using the chart above.
2. Pressthe“OFF”
buttonforfivesecondsuntilthebuzzersoundstwice,thenreleasethebutton.
3. Turn off the utility input breaker.
4. Restart the UPS system by following the instructions in Section 6-3 – Normal Mode Startup.
5. Iftheproblempersists,contactTrippLiteforservice.
UPS Off
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