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Technical support
If a problem arises with this system, you should consult your
dealer first for help. The system is likely to have been config-
ured by your dealer, making him the most appropriate choice
when seeking technical advice. Your dealer may also be
close enough to visit with the hardware for servicing or test-
ing.
Help resources
1. See the beep codes section in the motherboard manual
2. See the TYAN Web site for FAQs, bulletins, driver
updates and other information: http://www.tyan.com
3. Only contact TYAN after first speaking with your dealer
4. Check the TYAN user group:
alt.comp.periphs.mainboard.TYAN
Returning merchandise for service
If any problems occur during the product’s warranty period,
consult your system vendor or distributor before contacting
TYAN. The warranty covers normal customer use of the
product. The warranty does not cover damages sustained
during shipping or failure due to alteration, misuse, abuse, or
improper maintenance of the unit.
Note: A receipt or copy of your invoice, marked
with the date of purchase, is required
before any warranty service can be pro-
vided. You may obtain service by calling
the manufacturer for a Return Merchan-
dise Authorization (RMA) number. The
RMA number should be displayed promi-
nently on the outside of the shipping car-
ton, and the package should be mailed
prepaid. TYAN will pay to have the prod-
uct shipped back to you.
B4881V50S4H User’s Manual.
Document part number: D1652-100