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Technical Support
If a problem arises with your system, you should turn to your dealer for help first.
Your system has most likely been configured by them, and they should have the
best idea of what hardware and software your system contains. Furthermore, if
you purchased your system from a dealer near you, you can bring your system
to them to have it serviced instead of attempting to do so yourself (which can
have expensive consequences).
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN website for FAQ’s, bulletins, driver updates,
and other information: http://www.tyan.com
3. Contact your dealer for help BEFORE calling TYAN.
4. Check the TYAN user group:
alt.comp.periphs.mainboard.TYAN
Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for
any product problems. This warranty only covers normal customer use and
does not cover damages incurred during shipping or failure due to the alteration,
misuse, abuse, or improper maintenance of products.
NOTE: A receipt or copy of your invoice marked with the date of purchase
is required before any warranty service can be rendered. You may obtain
service by calling the manufacturer for a Return Merchandise
Authorization (RMA) number. The RMA number should be prominently
displayed on the outside of the shipping carton and the package should
be mailed prepaid. TYAN will pay to have the board shipped back to you.