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Troubleshooting
Troubleshooting
If your BCD396T is not performing properly, try these
steps.
Problem Possible Cause Suggestion
The
scanner
doesn’t
work.
The scanner might
not be receiving
any power.
Make sure the AC
adapter is connected to
an AC outlet and the
scanner.
If there is a wall switch
that controls power to
the AC outlet where
you connected the AC
adapter, make sure it is
on.
Improper
reception.
The antenna
might need to be
adjusted.
Check the antenna
connection or move or
reposition the antenna.
Move the scanner.
You might be in a remote
area that could require
an optional multi-band
antenna. Check with
your dealer or local
electronics store.
Scan
won’t
stop.
The squelch might
need to be
adjusted.
Adjust the squelch
threshold. See “Turning
On the Scanner and
Setting the Squelch” on
Page 42.
The antenna
might need to be
adjusted.
Check the antenna
connection.
One or more
channels might be
locked out.
Make sure the
channels you want to
scan are not locked
out.
The channel’s
frequency might
not be stored in
memory.
Make sure the
channel’s frequency is
stored in the scanner’s
memory.
The channel might
not be active.
Wait for a transmission
on the channel.
Scan
won’t
start.
You must press
Scan to scan.
Press Scan.
Troubleshooting