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NTI UNIMUX MULTI-USER KVM SWITCH
40
TROUBLESHOOTING
Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. We
make every effort to insure trouble-free installation and operation of our products. If problems are experienced while installing this
product, please look over the troubleshooting chart below to see if perhaps we can answer any questions that arise. If the
answer is not found in the chart, please check the FAQs (Frequently Asked Questions) at our website at
http://www.networktechinc.com or contact us directly for help at 1-800-742-8324 (800-RGB-TECH) in US & Canada or 1-330-562-
7070 worldwide. We will be happy to assist in any way we can.
Problem Cause Solution
No mouse or keyboard
• Cable connections loose • Check all cables for proper connection
No video
• Loose video cable
• Power to monitor OFF
• Check video cable connection
• Make sure monitor is plugged into live outlet and
powered ON
Mouse only moves up and
down on computer(s)
connected to the switch
through a ST-C5USBV
Extender
Driver communication not correct
between mouse and CPU. Port set
for non-MAC mode
Configure any CPU ports that have a ST-C5USBV connected
for MAC Mode operation (see page 21)
Mouse not working
properly or at all with SUN
or PS/2 CPU connected
Driver communication not correct
between mouse and CPU. Port set
for MAC mode with a SUN or PS/2
CPU connected.
Configure ports correctly. Only MACs or ST-C5USBV
Extender should be connected to port configured as MAC
ports.
SPECIFICATIONS
Video Connectors female 15HD
Video Resolution 1900 x 1200 (max.)
Video Support SVGA, XGA, VGA most DVI monitors (when used with NTI DVIF-15HDM adapter)
Video Bandwidth 150 Mhz
USER Keyboard/Mouse
connectors
female USB Type A
Mouse and Keyboard
Compatibility
most USB mice and keyboards
CPU connectors female USB Type B
CPUs supported Windows USB, SUN USB, MAC USB
RS232 Connector male DB9
Power required 110 or 220 VAC @ 50-60 Hz at less than 25 watts.
Fuse Protection 2A, 240VAC
Regulatory approval CE (except on desktop units)