ViewSonic VS12638 Laptop User Manual


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ViewSonic VNB101
44
Limited Warranty
VIEWSONIC
®
NETBOOK
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship during the
warranty period. If a product proves to be defective in material or workmanship during the warranty
period, ViewSonic will, at its sole option, repair or replace the product with a similar product.
Replacement Product or parts may include remanufactured or refurbished parts or components.
The replacement unit will be covered by the balance of the time remaining on the customer’s
original limited warranty. ViewSonic provides no warranty for the third-party software included with
the product or installed by the customer.
How long the warranty is effective:
ViewSonicNetBookproductsarewarrantedfor(1)yearfromtherstconsumerpurchaseforparts
and labor.
User is responsible for the back up of any data before returning the unit for service. ViewSonic is
not responsible for any data lost.
Who the warranty protects:
Thiswarrantyisvalidonlyfortherstconsumerpurchaser.
What the warranty does not cover:
1. Anyproductonwhichtheserialnumberhasbeendefaced,modiedorremoved.
2. Damage, deterioration or malfunction resulting from:
a.Accident,misuse,neglect,re,water,lightning,orotheractsofnature,unauthorizedproduct
modication,orfailuretofollowinstructionssuppliedwiththeproduct.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d.Causesexternaltotheproduct,suchaselectricalpoweructuationsorfailure.
e.UseofsuppliesorpartsnotmeetingViewSonic’sspecications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a
static image is displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support
(Please refer to Customer Support page). You will need to provide your product’s serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b)
your name, (c) your address, (d) a description of the problem, and (e) the serial number of the
product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic
service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact
ViewSonic.
4.3: ViewSonic NetBook Warranty Page 1 of 2 NB_LW01 Rev. 1a 02-11-09
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