ViewSonic VS13426 Personal Computer User Manual


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ViewSonic VPC220 47
Troubleshooting
This chapter contains a list of common problems that you might experience when
using your computer, and techniques to try and overcome the problem. If you need
additional help, contact Customer Support.
MyAll-in-OnePCdoesnotstart.
● Check that the All-in-One PC is connected to an electrical outlet and it is turned
on.
● Check that the power cord and all cables are connected firmly.
WhenIturnonmycomputer,themessage“Operatingsystemnot
found”appearsorWindowsdoesnotstart
● Check if there is a non-bootable CD inside the optical disk drive. If there is a
non-bootable CD in the drive, remove the CD then restart the computer.
● Check boot settings in the BIOS Setup Utility, see Chapter 4.
MyLCDdoesnotdisplayanything
● Check that the All-in-One PC is connected to an electrical outlet and it is turned
on
● The All-in-One PC may be in Standby mode. Press any key to activate the
display.
Mycomputer“locksup”
● Try restarting the All-in-One PC. On the Windows taskbar, click Start > Turn Off
Computer > Restart.
● Press the power switch.
● If your computer locks up while playing a DVD-ROM/CD-ROM, stop the
DVDROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.
IcannotplayaCD-ROM
● Make sure the label of the CD-ROM is facing up.
● If the CD-ROM requires software, make sure the software is installed according
to the program’s instructions.
● Moisture condensation may have occurred. Leave the computer for at least 1
hour while the computer is turned on.
● Clean the CD-ROM.
● Check the speaker volume.
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