Filter
Top Products
INFORMATION MESSAGES 111
Troubleshooting
INFORMATION MESSAGES
INFORMATION MESSAGES DURING SCANNING AND COPYING
Message Action
ADF paper empty Press the OK button. Reload your documents into the auto document
feeder and try again.
ADF cover open Close the ADF door and press the OK button.
Flatbed cover open Close the scanner lid. Remove any paper from the ADF and press the OK
button.
Flatbed Light Check Power cycle the scanner.
If the code still appears, contact your nearest dealer.
Calibration Error Power cycle the scanner.
If the code still appears, contact your nearest dealer.
Error_Flatbed Home
Position
Power cycle the scanner.
If the code still appears, contact your nearest dealer.
Error_Pick Up Roller
■ If this occurs while previewing, split your multi-page document into
smaller batches and try again.
■ If this occurs while scanning, the pick up roller may not work properly.
Contact your nearest dealer for a replacement.
Home sensor error Power cycle the scanner.
If the code still appears, contact your nearest dealer.
Lamp error Power cycle the scanner.
If the code still appears, contact your nearest dealer.