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58 VISIONEER 9020 USB SCANNER INSTALLATION GUIDE
Problem: During installation I got the error message: PaperPort
Installation is not complete. What do I do?
The installation procedure was not successful. You need to reinstall the
PaperPort software.
Problem: I got the error message: PaperPort cannot allocate enough
memory to perform internal critical operations. What do I do?
Close any other active applications so that additional memory is
available. If you click Continue, PaperPort moves the file to the
PaperPort data directory and renames the file with the prefix “bad.” This
allows you to recover the file later.
To recover the file, you can import it into PaperPort by using the Import
command in the File menu.
Problem: How do I uninstall PaperPort?
See the section, “How to Uninstall Your Scanner” on page 59.
Uninstalling does not delete your scanned items, and they remain in the
PaperPort Data folder.
CLEANING THE SCANNER GLASS
Scanning items that have excessive amounts of dirt or dust may dirty the
glass. To ensure the best quality scanned item, wipe the scanner glass
with a soft clean cloth to rid the glass of dust or other debris.