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TROUBLESHOOTING 49
Problem: The status light is blinking what does this mean?
The status light indicates the current state of the scanner. Descriptions
of the most common patterns are listed below. Contact Visioneer
Technical Support if you experience a different blinking pattern.
• Blinking green: indicates the scanner is preparing to scan.
• Blinking amber, 1 long + 6 short blinks: indicates a problem with
the status light itself. Contact Visioneer Technical support.
• Blinking amber, 1 long + 7 short blinks: indicates a scanner lock
error. Make sure the lock on the bottom of the scanner is in the
unlocked position.
• Blinking amber, 1 long + 11 short blinks: indicates a paper jam.
Refer to “Clearing Paper Jams” on page 43.
Problem: How do I uninstall PaperPort?
See the section, “How to Uninstall Your Scanner” on page 50.
Uninstalling does not delete your scanned items, and they remain in the
PaperPort Data folder.