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030-300381 Rev. A 150 January 2004
User Guide
UltraLine Home DSL Router
(
Models 7400, 7401
)
19. TECHNICAL SUPPORT INFORMATION
Westell Technical Support
If technical assistance is required, contact Westell by using one of the following options:
North America
Phone: 1-630-375-4500
U.K./Europe
Phone: (44) 01256 843311
Visit Westell at www.Westell.com to view frequently asked questions and enter on-line service requests, or send
email to global_support@westell.com to obtain additional information.
20. WARRANTY INFORMATION
Warranty
Westell warrants this product free from defects at the time of shipment. Westell also warrants this product fully
functional for the period specified by the terms of the warranty. Any attempt to repair or modify the equipment by
anyone other than an authorized Westell representative will void the warranty.
Repairs
Westell will repair any defective Westell equipment without cost during the warranty period if the unit is defective
for any reason other than abuse, improper use, or improper installation, or acts of nature. Before returning the
defective equipment, request a Return Material Authorization (RMA) number from Westell. Once an RMA
number is obtained, return the defective unit, freight prepaid, along with a brief description of the problem to:
North America
Westell, Inc.
ATTN: R.G.M Department
750 N. Commons Drive
Aurora, IL 60504-7940 USA
U.K./Europe
Westell, Ltd.
Ringway House
Bell Road
Daneshill
Basingstoke
RG24 8FB
United Kingdom
Westell will continue to repair faulty equipment beyond the warranty period for a nominal charge. Contact a Westell
Technical Support Representative for details.