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Troubleshooting
This section provides you with some troubleshooting info should you encounter
installation or operation problems on Outdoor Access Point. If the problems still
cannot be remedied after going through the Troubleshooting section, check the
FAQs on page 45 of this manual.
If your problems still cannot be remedied after going through the FAQs and this
Troubleshooting section, contact your network equipment supplier for assistance
(see “Technical Support,”).
Symptom Suggested Solutions
The WMS utility cannot
detect an Outdoor AP on
the same network.
1. Make sure the Outdoor AP is powered on and
connected to an Ethernet network.
2. Check the IP addresses assigned to the Outdoor AP
and WMS terminal PC. They should be in the same
subnet and unique. For example, if the Outdoor AP’s
IP address is 192.168.1.5 with a mask of
255.255.255.0, then the PC’s IP address should be
192.168.1.x with a mask of 255.255.255.0.
Transmission
performance is slow or
erratic.
1. Change the direction of the antenna slightly.
2. There may be interference, possibly caused by a
microwave oven, 2.4-GHz wireless phone, or metal
objects. Move these interference sources or change
the location of the wireless PC or AP.
3. Change the wireless channel on the Outdoor AP.
4. Check that the Outdoor AP’s antenna, connectors,
and cabling are firmly connected.
46
Outdoor Access Poin
t