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Mobile Winterm™ Model 3820TX
Users Guide
The Winterm 3820TX is the newest wireless tablet thin client in the Winterm 3000 Series
family of terminals. Winterm 3000 Series terminals use the Windows CE operating
system. These terminals provide thin-client access to applications, files, and network
resources made available on machines hosting Citrix ICA and Microsoft RDP session
services. Only the keyboard, mouse, audio/video, and display data are transmitted over
the network between the terminals and session servers.
About This Guide
This users guide is written primarily for desktop users. It contains detailed information you
will need to use and troubleshoot the wireless mobile tablet.
Organization of this Guide
This users guide consists of the following topics:
• “Introducing the 3820TX Tablet Thin Client” on page 3
• “3820TX Tablet Hardware Features” on page 4
• “General 3820TX Tablet Information” on page 6
• “Getting Started” on page 8
• “Installing and Configuring a PCMCIA Network Card” on page 11
• “3820TX Tablet Connection Modes” on page 14
• “3820TX Tablet Settings” on page 15
• “Troubleshooting” on page 23
• “Customer Support Contact Information” on page 24
• “Cleaning the 3820TX Tablet” on page 24
• “General Precautions” on page 24
• “Frequently Asked Questions” on page 24
• “Glossary” on page 27