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Run time is
less than
expected.
Internal battery is not
fully charged.
AC appliance power
consumption is higher
than expected.
Recharge using the AC Charger,
until Charging Status light is steady.
Check AC appliance power or
wattage rating (or current draw for
12 Vdc appliances) and compare
with Table 3-1 on page 22 and
Table 3-2 on page 25.
For additional information on
battery run times, see the Battery
App Note under the Support
Section at www.xantrex.com.
Charging
Status light is
OFF when AC
Charger is
connected.
No AC power at the
AC wall outlet.
AC Charger is faulty.
Ensure power is available at the AC
wall outlet.
Replace the AC Charger.
USB port not
charging
external
device.
USB port is turned off.
Internal battery is
discharged.
Press and hold the DC/USB button
to activate the USB port.
Recharge the Powerpack Solar 400.
Powerpack
Solar 400 does
not recharge
using the
supplied DC-
to-DC
charging cable.
The fuse at the end of
the charging cable has
blown.
DC socket is turned
off.
Check the fuse and replace, if blown,
with a similar 8-amp, 32-volt time-
delayed fuse.
Check the DC power source and
make sure that it is rated at 12 V.
Check the DC socket of the vehicle
and make sure it has the correct
polarity before plugging the
charging cable.
Press and hold the DC/USB button
to activate the DC socket.
Table 5-1
Troubleshooting reference
Problem Possible Cause Solution