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XES Synergix 8825/8830 Printer Operator Manual 30
PROBLEM SOLVING
Media Jams Error Messages
8. Unlatch (A) and open (B) the Cutter Drawer.
9. Locate and remove any media from the Cutter area.
10. Close the Cutter Drawer.
11. The printer will resume printing when all jam locations have been cleared.
If the problem continues, call for service.
A
B
ERROR MESSAGE PROBLEM SOLUTION
CHECK FOLDER
FOLDER
COMMUNICATIONS
ERROR #17
Finisher Config Type
enabled but no folder is
installed.
1. Press the
ONLINE/OFFLINE
button to take the
printer OFFLINE.
2. Refer to Finisher
Settings on page
27 and reset the
value to NONE
F2-01 CHECK
FOLDER
FOLDER
COMMUNICATIONS
ERROR #01
Finisher Config Type
enabled but no folder is
installed.
1. Switch OFF the
Printer.
2. Wait 5 seconds and
switch ON the
printer
3. As soon as the
Printer Firmware
Version message is
displayed, press the
ONLINE/OFFLINE
button to take the
printer OFFLINE.
4. Refer to Finisher
Settings on page
27 and reset the
value to NONE