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PROBLEM SOLVING
XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 39
Roll media drawer jams
To clear a jam in a roll media drawer:
1. Raise the output tray all the way so that it rests on top of the
printer.
2. Lift the handle of the applicable drawer and open the drawer
all the way.
NOTE: In some locations, high or low humidity affects the media
and causes print quality problems. To resolve the problems, a
sealed media drawer can be installed on the printer in place of one
of the standard media drawers.
3. Do one of the following:
• If the drawer is a sealed media drawer, raise the Plexiglas
cover until it snaps in place.
• If the drawer is not a sealed media drawer, proceed to
step 4.
4. Squeeze the baffle release and raise the baffle until it locks in
place.