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PROBLEM SOLVING
42 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL
Status codes
The status codes shown in the table below may appear on the
message display. Follow the instructions in the table before calling
for service.
Table 2. Status code table
Status code Explanation
C0.-- This code indicates a cutter problem. Follow the instructions on the message display.
C1.-- This code indicates a problem with roll 1. Follow the instructions on the message display.
C2.-- This code indicates a problem with roll 2. Follow the instructions on the message display.
C3.-- This code indicates a problem with roll 3. Follow the instructions on the message display.
C4.-- This code indicates a problem at the cut sheet feed-in shelf. Follow the instructions on
the message display.
E2.-- This code indicates a problem in the paper path. Follow the instructions on the message
display.
E4.-- This code indicates a problem in the fuser area. Follow the instructions on the message
display.
E5.-- This code indicates an interlock problem. Follow the instructions on the message display.
E6.-- This code indicates a problem in the paper path. Follow the instructions on the message
display.
E7.-- This code indicates a communication failure with the AccXES controller. Switch the
printer and controller off. Wait a few seconds. Then switch the controller and printer on.
E9.-- Switch the printer off. Wait a few seconds. Then switch the printer on.
F1.-- This code indicates a problem in the finisher. Follow the instructions on the message
display.
F2.-- This code indicates a problem in the finisher. Follow the instructions on the message
display.
J1.01 This code indicates that the toner cartridge should be replaced. Refer to the "Replacing
the toner cartridge" section of this manual.
J2.02 This code indicates that the toner cartridge is not installed correctly. Refer to the
"Replacing the toner cartridge" section of this manual.
LL.-- Switch the printer off. Wait several seconds. Then switch the printer on.