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DOCUCOLOR 12 USER GUIDE 11–5 SORTER/MAILBOX
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Clearing a paper jam
When a paper jam occurs, a paper jam message
and instructions for clearing the paper jam display
on the screen.
KEY POINT: Remove the jammed paper
carefully and gradually so you do not tear it. If the
jammed paper tears, be sure to remove all the
torn pieces.
1
Push the Sorter/Mailbox release lever toward the
Sorter/Mailbox and pull the unit to the right, away
from the copier/printer, as illustrated in Figure 2.
2
Remove any paper that is caught in the interface
between the copier/printer Right Door and Sorter/
Mailbox, as illustrated in Figure 3.
Figure 2: Sorter/Mailbox Release Lever