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PROBLEM SOLVING 13–22 DOCUCOLOR 12 USER GUIDE
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Background on the copies. Examine the input document for the source
of the problem.
Ensure that the document is held flat on the
Document Glass and that the document
cover is closed.
From the Image Quality tab, adjust the
Lighten/Darken control to Lighten.
When making Black copies, select Black as
the Output Color. Reduce the Color Balance
- Low Density values so the background
does not appear on the copies.
When copying colors, set the Output Color to
Auto Color and set the Preset Color Balance
Background Suppression option so that the
background does not appear on the copies.
Determine the type of document you are
copying. From the Original Type feature,
indicate whether the original is Photo & Text,
Text, Photo, or Graphics & Maps for best
copy quality.
NOTE: You can select the Photo option for
documents other than photographs if the
document contains areas of different density,
from light to dark, and all levels of density
need to be copied.
The copies are blurred when copying thick
documents, three-dimensional objects, or
books.
Increase the Sharpness.
Select the Text or Graphics & Maps option in
the Original Type feature.
Ensure that the document is held flat on the
Document Glass and that the document
cover is closed as much as possible. DO
NOT force the cover closed.
Problem Suggested Solution