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Troubleshooting
Troubleshooting the Ethernet Connection and Adapter
980590-001 Rev. A P100i User’s Manual 53
3. If the LED is slowly flashing GREEN (1 time/sec), the Ethernet Adapter is trying to print
a job. If the job does not print, check the following:
• Verify that the printer has media and ribbon. If the printer is showing any errors, it is
unlikely that the Ethernet Adapter can send data to the printer. The
LED continues to
blink until the printer malfunction is resolved or until the printer is turned
OFF (O).
•A flashing RED indicates the Power On Self Test (
POST) is in progress.
4. If the LED is solid RED for more than 30 seconds, the Ethernet Adapter has failed the
POST. A failed POST can be caused by any of the following:
• The printer attached to the Ethernet Adapter device is malfunctioning. Turn the
printer power off, wait 10 seconds, then turn the printer back
ON ( | ).
• If the Ethernet Adapter still fails the
POST, the Ethernet Adapter has a hardware
problem that can be fixed only by replacing or returning the unit. Contact Technical
Support for repair or replacement information.
5. If the LED is alternately flashing RED and GREEN for longer than 2 minutes, the
Ethernet Adapter is in firmware-download mode. This means it is waiting for new
firmware data to be sent before it continues normal functioning. Do the following:
• If the Ethernet Adapter was purposely put into firmware-download mode, finish
the download with the proper update utility.
• Contact the Zebra web site at http://www.zebracard.com, and click on the Drivers
& Downloads tab.
• Contact Technical Support for help recovering this unit.