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Hardware Troubleshooting
Troubleshooting the 10/100 PS
110
14197L-001 Rev. A ZebraNet
®
10/100 Internal Print Server for ZM400 and ZM600 User Guide 04/19/2007
Troubleshooting the 10/100 PS
Defaulting the 10/100 PS
To default the 10/100 Internal PS to factory settings using the control panel,
complete these steps:
1. From the control panel, press Setup/Exit two times.
2. Press Plus (+ key) five times.
The control panel will read DEFAULT NET.
3. Press Setup/Exit to save the change.
4. After the printer defaults all settings, the control panel will show PRINTER READY.
10/100 Internal PS Network Status/Activity Indicator
A single LED containing a red element and a green element. By turning on and off different
combinations of these two LED elements indicate Ethernet links, activity, and speed.
ZebraNet View Utility Discovery or Configuration Problems
If you are having problems using the ZebraNet View utility to discover or configure the unit,
check the following:
• Verify there is not a router between the workstation running ZebraNet View and the
10/100 Internal PS. Because the 10/100 Internal PS does not have an IP address, TCP/IP
communication cannot be started across a router. Run ZebraNet View on the same subnet
as the 10/100 Internal PS.
• Verify that the LED on the 10/100 Internal PS is active. Consult the chart above for
details.
LED State Description
Off No Ethernet link detected
Green 100 Mbps link detected
Green, flickering off and on 100 Mbps link detected and Ethernet activity detected
Amber 10 Mbps link detected
Amber, flickering off and on 10 Mbps link detected and Ethernet activity detected