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Troubleshooting 23
Problem: Your modem does not make a connection.
Solution:
If your modem places calls but never connects, make
sure you are dialing the right number and that the remote
modem is turned on.
Problem: Modem performance seems sluggish.
Solution:
If you are connected to the Internet, there may be a lot of
traffic at the Web sites you are visiting. Other possible
causes are lack of sufficient memory in your computer
(insufficient RAM).
Problem: You encounter communications problems with your
modem.
Solution:
Check that your communications software has been set
up properly. Recheck the initialization string and dial
string specified in your software manual.
Memory-resident programs can cause a variety of prob-
lems. Try starting up your computer without them. Pro-
grams that can cause problems include antivirus pro-
grams, screen savers, firewalls, and ad blocking soft-
ware.