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Prestige 310 Broadband Sharing Gateway
Customer Support ix
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the ways listed below.
When Contacting Customer Support Representative
When you contact your customer support representative have the following information ready:
• Prestige Model and serial number
• Information in Menu 24.2.1 –System Information
• Warranty Information
• Date you received your Prestige
• Brief description of the problem and the steps you took to solve it.
EMAIL – Support Telephone Web Site
Method
Region
EMAIL – Sales Fax FTP Site
Regular Mail
support@zyxel.com.tw
support@europe.zyxel.com
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
Worldwide
sales@zyxel.com.tw +886-3-578-2439 ftp.europe.zyxel.com
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial
Park, HsinChu, Taiwan.
support@zyxel.com +1-714-632-0882
800-255-4101
www.zyxel.com
North
America
sales@zyxel.com +1-714-632-0858 ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
support@zyxel.dk +45-3955-0700 www.zyxel.dk
Scandinavia
sales@zyxel.dk +45-3955-0707 ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark.
support@zyxel.at +43-1-4948677-0
0810-1-ZyXEL
0810-1-99935
www.zyxel.at
Austria
sales@zyxel.at
+43-1-4948678
ftp.zyxel.at
Note: for Austrian users with *.at
domain only!
ZyXEL Communications
Services GmbH.,
Thaliastrasse 125a/2/2/4,
A-1160 Vienna, Austria
support@zyxel.de
+49-2405-6909-0
0180-5213247
Tech Support hotline
0180-5099935
RMA/Repair hotline
www.zyxel.de
Germany
sales@zyxel.de +49-2405-6909-99 ftp.europe.zyxel.com
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4, D-52146
Wuerselen, Germany.