Chapter 4 Common Questions about Cisco IP Phone Productivity Services
Why Can’t I Connect to MailView?
4-4
Cisco IP Phone Productivity Services User Guide
78-13565-01
Why Can’t I Connect to MailView?
Use the following topics to clear errors you may encounter using MailView:
• Validation Error, page 4-4
• Sending Error, page 4-4
• Can’t Connect To Mail Server, page 4-5
• UserName or Password Error, page 4-5
• Can’t Play Voice Mail, page 4-6
• Reply Mail Not Delivered as Voice Mail, page 4-6
• Deleting Error, page 4-6
Validation Error
Q.) When accessing MailView, I receive the following error message:
Validation Error.
A.) Contact your system administrator to restart the UMClient Service.
Sending Error
Q.) I received the error message:
Sending error. Filename: filename IP:ip Port: port.
A.) The cache directory may not have the correct permissions. Contact your
system administrator to correct the problem.
