Crestron C2N-SPWS300 System Power Supply
Operations Guide – DOC. 8190 System Power Supply: C2N-SPWS300 • 25
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
C2N-SPWS300 Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Power LED
(PWR) is
C2N-SPWS300 is not
receiving power.
Verify that AC outlet is active and supplying
power.
not illuminated. Unit is not plugged in. Plug in unit.
PWR ON switch is not
in correct position.
Verify that PWR ON switch is in correct
position.
System
overload LED
(OVRLD) is
illuminated.
Unit is in slave
configuration and
power cable is not
connected.
Connect power cable.
Total power draw
from unit exceeds 300
watts.
Remove excessive load and press system
RESET button.
Combination of high
ambient temperature
and excessive load.*
Place unit in a well-ventilated area, reduce
load, press system RESET button and may
possibly require cycling of power switch.
Some network
units are not
receiving
power.
Varied.
From SIMPL Windows, select
Tools |
Network Analyzer
and perform voltage level
tests on the troubled network unit. Refer to
the SIMPL Windows help file for details.
If the overload LED
(OVRLD) for one or
more channels
illuminates, the power
drawn per channel
exceeds 75 watts.
Remove excessive load and press the
channel RESET button.
* Track Temp_Warning (digital output signal) from the C2N-SPWS300 symbol. This signal returns to its low
state (0) after the internal temperature decreases or the load is reduced. The user may not know this action
took place, unless this signal is latched (i.e., D Flip Flop) in SIMPL Windows. Therefore, the high state (1)
can be retained for troubleshooting purposes.
