130 Troubleshooting
IEEE 1394 Device Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTE: Your Tablet-PC supports only IEEE 1394a standard.
E
NSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO
THE DEVICE AND INTO THE CONNECTOR ON THE TABLET-PC
E
NSURE THAT THE IEEE 1394 DEVICE IS ENABLED IN SYSTEM SETUP — See
"System Setup Screens" on page 142.
E
NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —
1
Click
Start
→
Control Panel
→
Hardware and Sound
.
In Windows XP, click
Start
→
My Computer
→
View System Information
→
Hardware
.
2
Click
Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
I
F YOU HAVE PROBLEMS WITH A DELL IEEE 1394 DEVICE — Contact Dell (see
"Contacting Dell" on page 26).
I
F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —
Contact the IEEE 1394 device manufacturer.
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
The Tablet-PC does not start up
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE TABLET-PC AND
TO THE ELECTRICAL OUTLET
The Tablet-PC stops responding
NOTICE: You may lose data if you are unable to perform an operating system
shutdown.
T
URN THE TABLET-PC OFF — If you are unable to get a response by pressing a key on
your keyboard or touching your display with the pen or your finger, press and hold the
power button for at least 8 to 10 seconds (until the Tablet-PC turns off), and then
restart your Tablet-PC.
book.book Page 130 Tuesday, May 13, 2008 5:03 PM
