Matrix Software, cont’d
CrossPoint 450 Plus and MAV Plus Switchers • Matrix Software5-14
3. Connect a Windows-based computer to either switcher serial port or the
switcher LAN port. See chapter 2, “Installation”, for more details.
4. Start the Matrix Switchers Control Program. See “Using the software” in this
chapter, steps 1 through 4, starting on page 5-4.
The Ethernet connection is much faster than the serial port connections.
Extron recommends using the Ethernet connection rather than the serial port
for firmware uploads.
5. Click Tools > Update firmware.
If you are connected via the LAN port, the select file window appears
(figure 5-10). See “Ethernet-connected firmware upload”, below.
If you are connected via either serial port, the Extron Firmware Loader
appears (figure 5-11). See “Serial-port-connected firmware upload”, on
page 5-15.
Ethernet-connected firmware upload
Figure 5-10 — Select file window
6. Navigate to the folder where you saved the firmware upgrade file. Select the
file.
Valid firmware files must have the file extension .S19. Any other file extension
is not a firmware upgrade.
The original factory-installed firmware is permanently available on the
CrossPoint 450 Plus or MAV Plus switcher. If the attempted firmware upload
fails for any reason, the switcher reverts to the factory-installed firmware.
7. Click the Open button. The software advises you that you are about to
reprogram the switcher’s firmware. Click Ok to continue.
A status window, which shows the progress of the
upload, appears. The firmware upload to the
CrossPoint 450 Plus or MAV Plus switcher may
take a few minutes.
