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4-8 CHAPTER 4: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS
■ If you are running the Group 3 test, make sure that the
adapter is connected to a properly cabled and inactive
network and that an echo server is set up on the network.
■ Replace the failed adapter with a working adapter and run
the diagnostic tests again.
If the working adapter passes all tests, the original adapter is
probably defective. For information on returning products
for repair, refer to Appendix D, “Technical Support.”
■ Install the adapter in another functioning PCI computer and
run the tests again.
Your computer may be defective. If the adapter passes the
tests in the second computer, contact the reseller or
manufacturer of the original computer.
■ Replace all other PCI adapters from the computer and run
the tests again. If the tests pass, the other PCI adapters may
be causing contention.
■ If you experience problems that occur only when using the
AutoLink program, display or print the AUTOLINK.LOG file as
follows:
■ To display the file, type:
type autolink.log | more
■ To print the file, type:
print autolink.log
The AUTOLINK.LOG file contains a log of all the events that
occurred during the AutoLink installation and configuration
process.