3Com 32x Network Router User Manual


 
Support from Your Network Supplier B-3
Local access numbers are available within the following countries:
3ComForum on
CompuServe Online
Service
3ComForum is a CompuServe-based service containing patches,
software, drivers, and technical articles about all 3Com products, as
well as a messaging section for peer support. To use 3ComForum, you
need a CompuServe account.
To use 3ComForum:
1 Log on to CompuServe.
2 Type
go threecom
3 Press [Return] to see the 3ComForum main menu.
Support from Your
Network Supplier
If additional assistance is required, contact your network supplier.
Many suppliers are authorized 3Com service partners who are qualified
to provide a variety of services, including network planning, installation,
hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the
following information ready:
Diagnostic error messages
A list of system hardware and software, including revision levels
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following
section on how to contact 3Com.
Country
Telephone
Number
Country
Telephone
Number
Australia 1800 678 515 Netherlands 06 0228049
Belgium 0800 71279 New Zealand 0800 446 398
Denmark 800 17319 Norway 800 11062
Finland 98 001 4444 Portugal 0505 442 607
France 05 90 81 58 Russia (Moscow only) 956 0815
Germany 0130 81 80 63 Singapore 800 6161 463
Hong Kong 800 933 486 Spain 900 964 445
Italy 1678 99085 Sweden 020 792954
Malaysia 1800 801 777 U.K. 0800 626403
SS2TRHWBook Page 3 Monday, May 5, 1997 3:11 PM